Safety | Micromobility & Your City

Are vehicles on the street, but unavailable for use?

Evaluation Metrics

Percentage of vehicles in good working condition

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Observed maintenance issues disaggregated by issue

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Example Policies

ex: Maintenance plans required, documentation of maintenance occurring regularly

Equity Questions

Does the percentage of vehicles in good working condition differ in underserved neighborhoods?

Equity Metrics

Comparison of the percentage of vehicles in good working order in underserved areas vs entire service area

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Are vehicles on the street for rent safe for operation?

Evaluation Metrics

Percentage of vehicles with safety hazards

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Observed safety hazards disaggregated by issue

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Example Policies

ex: Policies related to removal of non-functioning vehicles within a maximum of xx hours (correspond to local regulations)

Compliance Metrics

Percentage of vehicles that are removed in stated time period (should correspond with local regulations)

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Equity Questions

Are vehicles with safety issues more prevalent in certain areas?

Equity Metrics

Comparison of the percentage of vehicles with safety hazards in underserved areas vs entire service area

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Are we creating enough facilities for micromobility use and parking?

Evaluation Metrics

Miles/kilometers of active transportation facilities disaggregated by facility type

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Number of micromobility parking facilities disaggregated by facility type

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Equity Questions

Is there a disparity between the level of facilities created in underserved areas vs. the total service area?

Equity Metrics

Comparison of miles/kilometers of active transportation facilities disaggregated by facility type in underserved areas vs. total service area

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Comparison of the number of micromobility parking facilities disaggregated by facility type in underserved areas vs. total service area

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Where is new infrastructure necessary to increase safety?

Evaluation Metrics

Top crash locations by time of day/day/week/month (per 100,000 miles and necessary to account for seasonal changes)

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Top crash locations by contributing factor (per 100,000 miles)

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Top crash locations by severity (per 100,000 miles)

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Top crash locations by high usage without facilities (per 100,000 miles)

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Top crash locations by percentage of crashes on streets with max speed 35mph or higher (per 100,000 miles)

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Example Policies

ex: Policies that include crash locations in capital budgeting priorities

When there is a crash, where are they occurring?

Evaluation Metrics

Crashes disaggregated by top locations (normalized by count “trip_id” per location)

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Crashes disaggregated by time of day/day/week/month (per 100,000 miles and necessary to account for seasonal changes)

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Crashes disaggregated by contributing factor (per 100,000 miles)

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Crashes disaggregated by severity (per 100,000 miles)

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Crashes disaggregated by on/off active transportation facilities (normalize by 100,000 miles)

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Crashes disaggregated by percentage of crashes on street centerline miles with marked bike lanes/facilities (per 100,000 miles)

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Crashes disaggregated by facility type (per 100,000 miles)

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Equity Questions

Are crashes occurring on different facility types or no facilities in underserved neighborhoods?

Equity Metrics

Comparison of the number of crashes that are on/off facilities in underserved areas vs. total service area

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Comparison of crashes disaggregated by facility type in underserved areas vs. total service area

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Where are users parking vehicles?

Evaluation Metrics

Observed parking spots disaggregated by location in the right-of-way (correspond to local regulations)

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Are existing parking facilities sufficient?

Evaluation Metrics

Observed parking spots disaggregated by location in the right-of-way (should correspond to local regulations)

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Average hourly density of established micromobility parking facilities (should be correlated by adjacent land-use type – residential, office, shopping, entertainment, etc.)

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Equity Questions

Are there sufficient parking facilities in underserved neighborhoods?

Equity Metrics

Comparison of the percentage of observed parking by location in underserved areas vs. total service area

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Comparison of the percentage of observations where there are no parking facilities in underserved areas vs. total service area

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Where should additional parking facilities be created?

Evaluation Metrics

Top parking locations without established micromobility parking facilities

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Top locations by observation without established micromobility parking facilities

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Why are vehicles being impounded?

Evaluation Metrics

City enforcement team impounds of parked vehicles disaggregated by reason

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Are we educating people on how to operate & store micromobility vehicles safely? (Locations, speeds, parking etiquette, etc.)

Evaluation Metrics

Education awareness questions to users periodically over time after education events (should correspond to local regulations)

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Example Policies

ex. Requirement of safety education classes/events and in-app education efforts

Compliance Metrics

Number of months operator has fulfilled the safety education requirement

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Equity Questions

Are we providing equitable levels of education in underserved neighborhoods?

Equity Metrics

Comparison of the number of rider safety events held in underserved areas vs entire service area

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Comparison of the number of attendees at safety events in underserved areas vs entire service area

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How well are we increasing awareness among drivers and other non-users?

Evaluation Metrics

Education awareness questions to non-users periodically over time after education events (should correspond to local regulations)

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Equity Questions

Do riders and residents in underserved neighborhoods have a different level understanding of the rules from other neighborhoods?

Equity Metrics

Comparison of education awareness questions to non-users periodically over time after education events in underserved areas vs. total service area (should correspond to local regulations)

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Do we need to adjust our education or enforcement efforts to target specific safety incidents?

Evaluation Metrics

Total number of observed riding incidents disaggregated by the nature of the incident (should correspond to local regulations)

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Total number of citations issued for vehicles in motion disaggregated by the nature of the citation (should correspond to local regulations)

(Cities should also compare against the number of citations for bicycles and other active transportation choices)

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Total number of complaints for vehicles in motion disaggregated by reason for complaint (should correspond to local regulations)

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Total number of observations for improper parking disaggregated by observed issue (should correspond to local regulations)

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Total number of complaints for improper parking disaggregated by reason for complaint (should correspond to local regulations)

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Are vehicles on the street, but unavailable for use?

Are vehicles on the street for rent safe for operation?

Related Posts

Are we creating enough facilities for micromobility use and parking?

Where is new infrastructure necessary to increase safety?

When there is a crash, where are they occurring?

Where are users parking vehicles?

Are existing parking facilities sufficient?

Where should additional parking facilities be created?

Why are vehicles being impounded?

Related Posts

Are we educating people on how to operate & store micromobility vehicles safely? (Locations, speeds, parking etiquette, etc.)

How well are we increasing awareness among drivers and other non-users?

Do we need to adjust our education or enforcement efforts to target specific safety incidents?

Related Posts

Micromobility & Your City is a digital tool for cities to evaluate micromobility services against policy goals that foster safe, sustainable and equitable communities for all.