Evaluation Metrics
At app-open, average distance to an available vehicle
Example Policies
ex. Equitable distribution requirements
Policy Metrics
Percentage distribution coverage (total area covered by a quarter-mile radius around each vehicle / by total service area) (ex. Goal is set at 50% coverage 75% of the time)
(Cities should consider coupling this metric with the number of unfulfilled trips per neighborhood for a more accurate reflection how vehicle coverage is working for end users.)
Compliance Metrics
Number of days the operator met the distribution requirement
Equity Metrics
Comparison of the percentage distribution coverage in underserved areas vs. total service area
Evaluation Metrics
Number of unfulfilled trips
Example Policies
ex. Increase vehicle distribution in areas with high number of unfulfilled trips
Policy Metrics
Percentage change in number of unfulfilled trips
Equity Metrics
Comparison of the number of unfulfilled trips in underserved areas vs. total service area
Evaluation Metrics
Survey questions related to availability, desired vehicle, and trip types
Example Policies
ex. Adaptive or alternative vehicles requirement or incentive
Policy Metrics
Average daily availability of adaptive or alternative vehicles
Average daily utilization rate of adaptive or alternative vehicles
Equity Metrics
Comparison of survey responses by gender, age and in underserved areas
Evaluation Metrics
Community engagement relating to access to information and vehicle availability